• Increase the capacity of a company to maximize the talents of an increasingly diverse workforce.
• Improve company attitudes towards people on welfare and social assistance.
• Assist employers to develop an environment in which all new employees can best grow and learn.
• Provide tools and ideas for on-going mentorship requiring in a minimum of time and effort on the part of the employer.
• Teach employers to make effective use of community-based employment agencies.

Included in the Supervisor Handbook are tools and best practice ideas for maximizing the potential of all new employees entering the workforce in the following areas:

• Alternative and Inclusive Interviewing and Assessment Techniques
• Meaningful Employee Mentoring
• Cross-Cultural Communication Skills
• Setting Work Goals and Performance Standards
• Communications and Team-building
• Problem-solving and Conflict Management
• Enhancing Employee Motivation
• Moving beyond Conflict to Cooperation

Overview For Employment & Training Organizations

Community-Based Employment Agencies can use this program to build effective alliances with local employers.

The benefits of providing this invaluable training to employers include:

• Increased job placement.
• Greater job retention.
• Great way to gain exposure to new employers and revitalize current business relationships.
• Unique opportunity to strengthen your image as a relevant resource to business.
• Enhanced partnerships between your agency and the local business community.

There are two ways to take advantage of this unique program:

1. Have some of your staff attend a Training of Trainer seminar - and, in turn, offer the training to companies in your area.
2. Sponsor training seminar for, or in partnership with, your local business community.