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NEWSLETTER: SEPTEMBER 2009
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diversity world - inclusionRX - Your Monthly Dose
SEPTEMBER 2009     

Hello.
Welcome to this issue of
inclusionRX
our medicinal concoction of
insights, information, tools, and resources designed to cure ailing and impoverished workplaces by increasing the opportunities for people with
disabilities to participate equitably in the workforce.
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Photo: Rob McInnes

Since the inception of our company in 1999, we have asserted that people with disabilities, as a group, deserve an equal place at the “diversity table”.  As with all other groups of people who fall under the umbrella of “target groups”, they are striving to overcome workplace discrimination, to enjoy equitable civil rights in the workplace, and to be able to freely and productively participate in our economic communities. Yet, over and over again, we see the concerns of people with disabilities being excluded from diversity initiatives or being represented in only a token way. At best, people with disabilities are treated as the “poor cousins” of all the other target groups in the world of workforce diversity. How can that be? How can the issues faced by people with disabilities be so pervasively avoided by diversity practitioners whose professional careers are centered on improving workforce diversity and inclusion?

Having grappled with this question for years, my best guess is that, collectively and as individuals, many diversity practitioners secretly harbor the same discomfort with disability as any other non-disabled person in our culture. Many diversity practitioners, often because of their personal backgrounds, are deeply committed to the work that they do. I suspect that it must be very difficult for them to come to terms with their own inability to understand and embrace another group of people who are the target of similar workplace discrimination. It must be discomforting for them to know that they are not the true allies of people with disabilities that they should be. How brave someone would have to be to stand up and say “I have been a champion of workforce diversity for years and yet I am still awkward about disability issues, uncomfortable interacting with people with disabilities, and unfamiliar with the discrimination issues they face. Can someone help me to overcome that and become a true ally?” Of course, it is much easier to just carry on with the pretence of being an ally.

I think it is that collective pretence that makes the world of workforce diversity so ineffective in responding to the issues of people with disabilities - let alone in embracing and advancing their cause. Too often, people with disabilities and their allies who attend diversity events and forums, still have the unsettled experience of being present (perhaps even invited), but not welcome.

There is a lot of important work to be done amongst and with diversity practitioners to help them realize how much they have in common with people with disabilities, how wrong it is that the disability community faces discrimination from the diversity community, and how the lack of equality at the diversity table sustains the discriminatory practices that people with disabilities face every day in North America’s workplaces.

A colleague in a diversity group that I am part of recently posted a message to our group that called for a more honest and proactive embracing of disability issues. That call came from her own recent and personal encounter with a disability - an experience that opened her eyes to the ways in which disability is not well-embraced by diversity practitioners. As a “diversity insider”, she shared her newly-acquired insights and concerns with our group. I approached her with the idea of sharing those same thoughts in an article for InclusionRX and I am happy to say that Nancy Arvold enthusiastically agreed. I hope that her article will both enlighten many readers and become fuel for many animated discussions on this topic. Please share this one freely with your colleagues and associates!

~ Rob McInnes

Bullet Point  Some previous articles related to Disability and Diversity:

Comment? Do you have a comment on anything in this issue? Please send us your thoughts by email. We enjoy hearing from our readers.

Email your feedback on this article... inclusionrx@diversityworld.com


GUEST ARTICLE – Disability: The "Achilles Heel" of Diversity Professionals

By Nancy Arvold

Nancy ArvoldI am 66, a white lesbian, a therapist diversity researcher and teacher and retired social worker. An organization I belong to which is made up primarily of professionals who make their living training and supporting diversity in corporations and institutions has been having an intense dialogue about disability sensitivity. Unfortunately it is often the “experts” who speak up and call out the rest of us about our unconsciousness around ability. This is true in our group. It remains such a "lizard brain" area for us, as one of my white allies says about herself around racism as well. I was asked to expand the conversation to the community who read this journal because of my “outsider” status.

"Both Sides of the 'temporarily abled' experience..."

I am addressing this article particularly as a plea to diversity professionals and others who claim to be competent in the field of cultural and other aspects of diversity. I hope the voices and challenges of people who have had long-term experience with disabilities do not go unheeded. As someone who has been on both sides of the “temporarily abled” experience, and who works in the field of diversity training as well, I include myself in my challenge of our insensitivity and unconsciousness around disability issues. Last year I sent my brother, who is profoundly hard of hearing, a singing Valentine card. He still teases me about it.

I recall the support two of my colleagues provided for me the year I had a hip replacement and was struggling both with the physical challenges as well as the challenges of accepting what having the surgery meant in terms of probably increasing physical limitations and what that meant to me. I was grateful for the compassionate wisdom and information I received from my colleagues who also had dealt with limited mobility and joint replacement. I'm far more mobile than I expected, and have a level of acceptance I'm grateful for. My attitude was greatly enhanced by my friends who have lived with long-term disabilities.

I personally continue to struggle with a recently identified and treated mental disorder. I hesitate to include the information in conversations around these issues because it is a disability I have much internalized stigma around, which is interesting for a psychotherapist and social worker. An advocate with a disability who has successfully battled the “system” for many years was extraordinarily helpful when I needed to address taking a medical leave from my job and tried to get ADA accommodations upon my return to work. It was eye-opening to experience the double binds and limitations of ADA accommodations at work. I experienced just a tiny bit of the discrimination others deal with so profoundly, and eventually left the job because of the limited options I was given. We Californians, and others as well, should not forget the multiple costs of reduced services for people with disabilities that our maddening state budget issues will perpetrate. Most of us won't experience that directly - at least not right now.

The diversity practitioners organization I am a part of has struggled with the issue of searching for a truly accessible meeting site for our activities which also serves us in the other ways that are so important to us. In part, this is what fueled our dialogue. We are discovering that it is time that we recognize that accessibility must be a priority for us. It seems to be no accident that it is finally really "up" on the table – maybe because more of us are reaching that age where we cannot ignore it. We have been told that we are all only temporarily abled, and we know that intellectually. Some of us who have experienced periods of disability and then recovered our mobility or whatever may forget, or we may bring that experience with us to open our awareness about the issue.

Confronting the needs of an aging community is critical and it is in people's faces more and more. We are all aging, and more and more of us have physical limitations that make it difficult or impossible to manage in locations used by our organizations without demanding sufficient accessibility. We are also discovering that there are few truly accessible sites within budget limitations that meet other concerns as well. It would be foolish to wait until the half of us who are becoming or are already seniors will be unable attend our activities because we cannot manage the rigors of the sites.

Those of us who are close to people with disabilities and know intimately what they experience probably have a greater awareness as well. This is similar to reports of White people with partners or children who are People of Color who see the daily experiences of racism perpetrated on their loved ones, develop greater awareness and sensitivity, and are likely to be called to be allies for social and racial justice.

"Most of us, including myself, are gravely unaware about disability issues and our own insensitivity..."

I think most of us, including myself, are gravely unaware about disability issues and our own insensitivity about it – our language is just an indication. We frequently say things that are fundamentally insulting to folks with disabilities, and many of us walk on eggshells when we talk, so we won’t make mistakes. Basically we are well-meaning folks with good intentions, but I believe that if we are willing to work through our unconsciousness it will make us not only sensitive about ability but also all the other marginalizing issues - race, class, gender, etc. Responses and reactions around disability issues remind me of those of white folks I work with around race: Who me??? Oh I didn't intend anything. You should be less sensitive. Please teach me. You should talk to the right person about it, not me.” Etc, etc.

As a white woman I have been deeply engaged in personal and public work around being white that has been powerful for me and others who are my partners in taking on that challenge for many years. I've found there is always more to learn, that we will never really get it, with regard to any "ism" in which we are the dominant group. But being committed to being open, to learning, to admitting mistakes, to be willing to face whatever discomfort there is in being challenged and changed by our learning, and then to keep going, seems to be what it is all about - particularly for those of us who are committed to a world in which difference is honored, and disparities no longer plague us.

I believe the issue is the "Achilles heel" of diversity professionals. Is that a bad metaphor, given we are talking about disability - or apt? I think most of us are very clear that a community which cannot include and embrace the voices of any marginalized group, whether it is People of Color, women, LGBT folks, folks with disabilities, or any other group is in danger as a group which claims to have a commitment to diversity and inclusion. Most of us who work with diversity know that when that is occurring - when a group doesn't feel welcomed, included, and heard, that it is NOT being welcomed, included, and heard. And if someone cannot be included, they cannot have a voice.

"We remain as unaware and insensitive to issues of disability as our naïve clients are around race, gender, class, and other issues..."

We work with organizations which have continuously struggled with issues of disability, yes? So...what is it about us that over the years we remain as unaware and insensitive to issues of disability as our naïve clients are around race, gender, class, and other issues? Rather than becoming more committed to fully including people with disabilities and listening to their voices powerfully to learn about ourselves and our insensitivities, prejudices, dismissive and derogatory actions and statements we often resort to defensiveness and scapegoating people who speak up too directly and too frequently.

My friends who have disabilities and are experts in the field have shared how difficult it is to encourage people to confront and address issues of disability and to ally with people with disabilities. Some of what I've gleaned from them is that to do so we have to face a deep terror of mortality, which we often glimpse in aging and disability. I invite us to have the courage to take on this issue with great heart, love, and urgency, for the sake of our own humanity and for the wellbeing of our organizations. We are ignoring a deep source of pain and ignorance that we are perpetrating on those we love. Unfortunately, many of the most passionate informed and wise voices continue to be silenced as years pass.

Remembering the reactions of others around issues where we are members of the marginalized group may be a “way in.” We can use our experience to learn about our insensitivity when we are in the privileged or dominant group. Recalling our own reactions to situations where we are not in the privileged group and those who are relate to us in ways that are hurtful can provide insight.

"Imagine diversity trainers being on the front line as true allies regarding ability and aging issues."

It could be considered a real opportunity for those of us who claim to be sensitive about diversity and who are “temporarily abled” to develop our skill in addressing disability as fully as we deal with whatever other "isms" occur in the organizations we coach, teach, and train. I trust that if we do - and if we can do it with love and respect as well as rigor, it will transform us individually and organizationally.

We can heed a call to listen and learn from our family members who are most deeply impacted by issues of disability. We could commit to having folks who currently deal with disabilities which limit ease of participation feel welcomed in all of our programs and organizations, and that our actions truly reflect sensitivity to this issue.

I trust that dialogue about this will continue to be rich and deep and reflect commitment, appreciation, and community, even as it is confronting to some of us. I hope it contributes to more discussion and I look forward to comments and feedback. I, too, am very culpable in my ignorance and insensitivity and fear around disability. And I trust that I, too, will be better for addressing this.

I believe we must address this as a critical and ignored issue in our profession - and for our larger society. Imagine diversity trainers being on the front line as true allies regarding ability and aging issues. Pretty cool.
 


Nancy Arvold is a former social worker, practicing therapist, diversity researcher and teacher in the San Francisco Bay area. Currently completing her Ph.D. in transpersonal psychology, her dissertation is entitled Doing our own Work: A Journey into Whiteness. She can be contacted at narvold@sfo.com.
 


READER RESPONSE to "Employer Awards: Shaping the Future By Default or Design"

My article from last month Employer Awards: Shaping the Future By Default or Design, prompted this a friend and associate of ours, Larry Robbin, to share this perspective:

I think the most important award should go the employer that has been the most effective in getting other businesses to see the advantages and benefits of hiring people with disabilities resulting in more businesses hiring people with disabilities.  In my opinion we should not focus exclusively on what one employer did, but on their impact on the rest of the business community.  We need to encourage the enlightened businesses to become ambassadors in their community and educate others about the profit making potential and other benefits of hiring people with disabilities. 

I feel awards should be more about recognizing broad impact and less about what one business did in their own company.  At an awards event we should recognize the business that brought the most amount of other business people to the event that had previously not hired people with disabilities.  We should recognize the franchise owner that got other franchise owners on board with hiring of people with disabilities.  We should honor the business that got the Chamber of Commerce to make the hiring of people with disabilities an organizational goal that resulted in many of their members hiring people with disabilities.  If we emphasized and honored impact the results would be so much greater that what any one business is doing and at the same time we would be recognizing the businesses that are smart enough to pioneer in their community and hire people with disabilities.

- Larry Robbin, Executive Director, Robbin and Associates larryrobbin@aol.com
 

RESOURCES on DISABILITY & EMPLOYMENT


VIDEO: Creature Discomforts

Leonard Cheshire Disability: Change the Way You See DisabilityEvery once in a while something comes along that “breaks the mold” around a disability issue. These videos do that brilliantly! They are a series of TV advertisements from an organization in Great Britain. They have created engaging cartoon characters in little scenarios that “change the way that you see disability”. Turn up the volume and prepare yourself for a treat! If you find the accents hard to understand, click on “subtitles” and experience another advantage of captioning. If you want an extra treat, click on “Sign Language” and watch the sign language interpreter inserted into the video you are watching.

Consider not stopping at the videos – explore the site – watch the “Making the Ads” videos – see “Behind the Characters” – check out “Fun and Games”. This site offers an experiential breath of fresh air in the world of disability awareness. 

Bullet Point  More Information: http://www.creaturediscomforts.org


ENTREPRENEUR PROFILE: Teddy’s Ts

Teddy's T'sTeddy Fitzmaurice is President of Teddy’s Ts. He designs, prints, and sells Tshirts that promote human rights and disability advocacy. A person with a cognitive disability, he graduated from high school in 2003 and began his business in 2006.

Bullet Point  More Information: http://www.teddysts.com 


What Can You Do?VIDEO: What Can You Do? Campaign for Disability Employment

Last spring, the new What Can You Do? Campaign for Disability Employment launched a video contest – inviting submissions of 60 seconds or less designed to make people think and challenge their opinions about people with disabilities and employment. The winning videos and two that won Honorable Mention are now online at their site. In addition, the site features “I Can” a smartly-done Public Service Announcement produced for the “What Can You Do” campaign. Watch them all.

Bullet Point  More Information: http://www.whatcanyoudocampaign.org/blog/index.php/video


RECRUITING: New Site focused on Graduates with Disabilities

disabledperson.comdisabledperson.com has launched a new website to help employers and graduates with disabilities to connect with each other. Like similar job-matching sites, this one is particularly focused on college graduates with disabilities and features both resume-posting and job-posting functions.

Bullet Point  More Information: http://www.disabledperson.com/grads?will


Marlee MatilinVIDEO: Marlee Matlin calls for Decent Work

In 2007, to mark the International Day for Disabled Persons, Oscar-winning actress Marlee Matlin joined the International Labour Organization to put out a call for decent work for persons with disabilities worldwide. "Let's make decent work a reality for all," she signs. It is a succinct and compelling presentation.

Bullet Point  More Information: http://www.youtube.com/watch?v=6PtF1hOvPdk&feature=email
 

DiversityShop
Resources on Disability and Employment Picture of several books.

Are you interested in learning more about disability and employment issues? Are you an employer? An educator? A service provider? A job seeker with a disability? In our store, DiversityShop, we carry over 20 of the best books and videos that we have found on issues of disability and employment. Check them out now!

 

Getting it RightNEW DVD: Getting it Right: Etiquette Tips
DVD (Running Time: 26 Minutes)

Particularly geared to the workplace, this is a fun and engaging new tool for teaching basic disability etiquette and developing greater disability awareness. (Click on Title for more detailed information.)
Price: $179.95
 

Visit DiversityShop for more
Disability and Employment Resources



READER REQUESTS: Do you have a question?

Would you like information or advice on a particular issue related to disability & employment? Tie into our network of over 5000 readers! Send us an email and we will post your question in our next newsletter. Send us your question: inclusionRX@diversityworld.com 


EVENT LISTINGS

Is your organization holding an event that might be of interest to our 5000+ readers? Would you like to add your event to our listings?

To have your event listed, please see here...

 

ATIA 2009 ChicagoATIA 2009

"Showcasing Excellence in Assistive Technology"

October 29 - 31, 2009 ~ Chicago, IL

The Assistive Technology Industry Association brings you a powerful new conference. Choose from 150+ educational sessions spanning the breadth and depth of assistive technology. Connect with professionals, users, parents and manufacturers to realize the power of assistive technology. Experience assistive technology at work. See the future at product previews.

Bullet Point  More Information Here: www.atia.org/i4a/pages/index.cfm?pageid=1


Ever-widening CircleEver Widening Circle

October 30, 2009 7:00 – 9:00 pm ~ Oakland, CA.

A gala evening celebrating the Disability Community and featuring entertainment by singer songwriter legend Janice Ian.

Bullet Point  More Information Here: www.wid.org/ewc-2009


I-NABIR2009 I-NABIR CONFERENCE

"Sharing Skills – Building Confidence"

November 1 – 3, 2009 ~ Washington, DC

The 2009 Inter-National Association of Business, Industry, and Rehabilitation Conference will offer opportunities to establish, strengthen and enliven our connections with peers, with employers, and with job seekers with disabilities. Plan to join us as we explore new and fresh approaches to job development and to serving people with emerging disabilities and barriers.

Bullet Point  More Information Here: http://www.inabir.org/conference.html 


Employing individuals with disabilitiesEmploying Outstanding Individuals with Disabilities

“Strategies on Inclusion, Recruitment and Retention”

November 5, 2009 ~ Toronto, Ontario

Learn strategies for employing people with disabilities from a global perspective through speakers from Canada, the United Kingdom, and the United States. Attend workshops that provide information on employing people with disabilities, accommodations, and retention. Hear of the hurdles people with disabilities encounter in the labour market and how barriers can be removed. Network with employers that are dedicated to diversity and inclusion.

Bullet Point  More Information Here: www.joininfo.ca/Toronto/Conference2009/


COSD LogoCOSD 10th Annual National Conference

November 8 – 9, 2009 ~ Dallas, TX

COSD's 10th Annual National Conference will host important opinion leaders who will bring actionable and usable ideas applicable for both higher education and employers. The conference will reshape our thinking about disability as an important component of diversity.

Bullet Point  More Information Here: http://www.cosdonline.org/2009-cosd-annual-national-conference


Think CollegeThink College Capacity Building Institute

November 8, 2009 ~ Washington, DC

This Capacity Building Institute will offer UCEDDs strategies and resources that can be used to support the development and implementation of postsecondary education options for people with developmental disabilities within their states.  Participants in this day-long training will be eligible to receive a $15,000 mini-grant to support statewide planning or development/implementation of a PSE initiative in their state, through a competitive RFP process.

Bullet Point  Contact Cate Weir at Cathryn.weir@umb.edu for more information


CASE Logo15TH Annual National (Canada) Supported Employment Conference

“Building the CASE”

November 11 – 13, 2009 ~ Moncton, NB  

The CASE conference attracts leaders in the field year after year, and is highly valued as a high quality networking and professional development event. Conference Highlights

•        International Speaker Sean Wiltshire opens the conference
•        Former and present Members of Parliament, and past president of Canadian
          Chamber of Commerce, join us as conference keynote speakers
•        Increased focus on policy and employer involvement
•        Over 400 YEARS of collective experience in Supported Employment offered by 
          workshop presenters!

Bullet Point  More Information Here: http://supportedemployment.ca/en/conference


Perspectives Logo28th Annual Perspectives on Employment of Persons with Disabilities Conference

December 9-11, 2009 ~ Bethesda, Maryland

The source for information and insight on disability employment issues in the federal government for more than 25 years. Get an edge in recruiting, hiring and retaining qualified federal employees with disabilities. Attend to find the latest information on personnel policies and practices, developments in technology, legal updates, and resources that will help your agency achieve its goals.

Bullet Point  More Information Here: http://www.graduateschool.edu/Conferences/Perspectives/index.php



Careers ConferenceCAREERS Conference 2010

January 25 - 27, 2010 ~ Madison, Wisconsin

The Careers Conference is hosted by the Center on Education and Work, part of the School of Education at the University of Wisconsin-Madison. It is one of the largest and most comprehensive events of its kind, featuring top quality professional development.

Bullet Point  More Information Here: www.cew.wisc.edu/careersConf/default.aspx


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