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IRX NEWSLETTER: JULY 2010

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diversity world - inclusionRX - Your Monthly Dose
JULY 2010     

Hello.
Welcome to this issue of
inclusionRX
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insights, information, tools, and resources designed to cure ailing and impoverished workplaces by increasing the opportunities for people with disabilities to participate equitably in the workforce.
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Rob McInnes - Author, Trainer and Consultant on disability and workforce diversity.

Welcome to our July 2010 issue.

Hi. Welcome to this month’s issue of inclusionRX.

In this issue, you’ll find the next installment of my continuing article on Diversity and Disability: Kindred Souls on the Road to Inclusion. In this series, I am examining seven factors that can influence a company’s buy-in to diversifying their workforces and, in particular, how those factors relate to the community of people with disabilities.

Those seven factors include:

1.       As a Social Responsibility (April, 2010 issue)
2.       As an Economic Payback (May, 2010 and June, 2010 issues)
3.       As a Resource Imperative (Current Issue)
4.       As a Legal Requirement
5.       As a Marketing Strategy
6.       As a Business Communications Strategy
7.       As a Capacity-building Strategy

In this issue, I am addressing the "Resource Imperative" factor of workforce diversity - the need that companies have for new sources of talent and how people with disabilities still represent an underutilized human resource.

Also, I am happy to include a guest article by our friend and associate Larry Robbin. Larry's article on unemployment statistics is a healthy encouragement to temper the egocentrism of our disability focus with an allegiance to other groups who are also daunted by dramatically low rates of workforce participation.

Lastly, I want to put in a plug for the USBLN's conference in September. I think they have put together a remarkable event. I don't think I've seen an agenda (on disability and employment issues) like this since the annual conferences of the former President's Committee on the Employment of People with Disabilities. It is a meaty agenda and is sure to be an invaluable networking opportunity for everyone who attends. Be sure to check it out. See you there?

~ Rob McInnes


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Diversity and Disability: As a Resource Imperative
 

“The changing demographics in the workforce, that were heralded a decade ago, are now upon us. Today’s labor pool is dramatically different than in the past. No longer dominated by a homogenous group of white males, available talent is now overwhelmingly represented by people from a vast array of backgrounds and life experiences.  Competitive companies cannot allow discriminatory preferences and practices to impede them from attracting the best available talent within that pool.” (from Workforce Diversity: Changing the Way You Do Business)

While some folks might have been aware of it beforehand, for many more of us, our great awakening to the dramatic demographic changes forecasted in the North American workforce was precipitated by the 1987 report by the Hudson Institute, Workforce 2000: Work and Workers for the Twenty-first Century. Funded by the United States Department of Labor, the report predicted that, while they dominated the workforce in 1985 by holding 47% of all the jobs in the U.S., native-born white men would comprise only 15% of the 25 million new workers hired over the next 15 years. By 2000, non-whites, women, and immigrants would make up almost 85% of the workforce. Startling in its assertions, Workforce 2000 heralded an urgency for new skills, perspectives and practices in addressing workforce diversity issues. The workforce had traditionally sustained itself by drawing on young workers just entering the workforce from school or college. Pointing to the post-baby boom decline in birth rates, Diversity 2000 also forecasted a significant decline in the availability of young workers and the need for companies to explore new avenues to replenishing their workforces. For those of us engaged with folks from groups that had been traditionally excluded or underrepresented in the workforce, Diversity 2000’s conclusions couldn’t have sounded sweeter; “With fewer new young workers entering the workforce, employers will be hungry for qualified people and more than willing to offer jobs and training to those that they have traditionally ignored.”

It was around this time that we began using new language to describe job seekers with disabilities; “the emerging workforce”, “the untapped labor pool”. People with disabilities, as job seekers, now had a natural place of inclusion in the conversations that had become both current and significant to employers.

What has developed since then is a bad news/good news story. The bad news is that, in the roughly two decades since the report was published, two decades that were enriched by the passing of the Employment Equity Act in Canada (1986) and passing of the Americans with Disabilities Act (1990), unemployment rates for people with disabilities in both countries have not changed to any appreciable extent. The good news is that there is still a largely-untapped domestic labor force available to North American workforces.

Of course this disappointing outcome has generated a good deal of research, dialogue, opinions and assertions. Personally, I am inclined to attribute it to the same factor that Susan Scott Parker, the Chief Executive of the Employers Forum in Great Britain once cited as the root of the apparent failure of their “business case” seminars for hiring managers; “We must now recognize that no amount of factual evidence on productivity and cost benefit can hope to persuade an individual manager who has yet to address the embarrassment, the fear and the deep-rooted negative assumptions about disability which are so often at Young man with Downs Syndorme at computerplay.” We have all watched large companies respond to workforce diversity issues in a big way. They have invested substantial resources to the re-tooling of their policies and practices in order to effectively recruit, accommodate and retain women, people from racial & ethnic minorities, people with different religious affiliations, people with different sexual orientations, etc. There was a will and they found the way.

From personal experience, I have found that most companies have not reinvested in retooling their policies and practices for people with disabilities the way that they have for other minority groups.  I have watched them spend tens of thousands of dollars to hire renowned speakers to educate their employees about other minority groups – while getting free local speakers to do so about people with disabilities. I have seen their recruiting booths intentionally staffed by people who visibly represent other minority groups but almost never by people with visible disabilities. I have seen them set up formal internal mentoring relationships between new and seasoned employees from other minority groups while leaving new hires with disabilities to flounder on their own. These kinds of examples are endless.

Where there is a will, there is a way. I think of the Hewlett-Packard facility that I once visited in Roseville, California where, within the three minutes it took to walk from the front door to the meeting room, we encountered half a dozen employees with very significant and visible disabilities (employees with white canes and guide dogs, employees chatting in ASL, employees using power wheelchairs, etc.). When I later queried the head HR person about this, he chuckled and, with a twinkle in his eye told me how, when all the other high tech companies in California were busily filling their workforce needs by constantly stealing employees from one another, he had gone out and aggressively recruited talented students with disabilities who were graduating from colleges across the country.

The good news is that, if they really want to, if their will is strong enough, companies can still take advantage of a large pool of untapped talent. Unemployment rates for people with disabilities in the United States and Canada are still almost one and a half times the unemployment rate of people without disabilities. Even that discrepancy fails to reveal the true size of the untapped talent pool. There are a great many more folks with disabilities who are willing and able to work, but have just given up looking for work and are not included in those numbers.

Where there is a will, there is a way. Standing in contrast to the companies that occasionally hire an applicant with a disability (and in sharper contrast to the many companies that never do), there are rare and glowing examples of companies large (e.g. Walgreens) and small (e.g. Habitat International in Tennessee), who have purposefully set out to make their workplaces inclusive and have not only succeeded but have reaped benefits well beyond their expectations. They are enjoying great success through workforces comprised of people ignored and/or rejected by other employers in their communities.
 

To be continued... 

© Rob McInnes, Diversity World, July 2010 (If not used for commercial purposes, this article may be reproduced, all or in part, providing it is credited to "Rob McInnes, Diversity World - www.diversityworld.com". If included in a newsletter or other publication, we would appreciate receiving a copy.)


Comment? Do you have a comment on anything in this issue? Please send us your thoughts by email. We enjoy hearing from our readers.

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GUEST ARTICLE: Unemployment Rates in Perspective

By Larry Robbin

Larry RobbinWhen I hear people in the disability community talk about the low employment rate of people with disabilities being the lowest of any group I think they need to consider statistics like the one that I learned from a recent article by my colleague and mentor Ed DeJesus at the Youth Development and Research Fund - only 8% of low income African American youth have jobs!  (We can be sure that this number is  much lower for African American youth with disabilities.) People with certain types of disabilities have higher rates of employment than this level.  People with other types of disabilities have even lower levels of employment.  Race, community based employment opportunities, age, type of disability, the social capital that comes with class connections and many other factors all have an important impact on employment that I rarely see discussed in disability and employment articles. 

There are other groups that also have incredibly low employment rates.  People that are transgendered face unbelievable employment discrimination in spite of skills, abilities, education and work history that may have occurred before their change in identity.  Imagine explaining this issue in an interview because your work history may be under a different name.  My client agency JVS in San Francisco just started the first employment program in the world directed at helping this highly unemployed population.

And let’s not forget that employment rates don't tell us about income, retention or advancement equality.  Women, for example, still earn less that eighty cents on the dollar compared to men in identical occupations.  Other groups face similar inequality even though they may be employed.  I always tell business people if they want to measure how well they are doing with people with disabilities they have to look at not only recruitment, but advancement, inclusion and retention as well.  Employment rates may be the start of the look at economic justice, but they are far from a thorough analysis.

As a person with severe disabilities that has worked in the disability employment field for over forty-five years I am not minimizing the low levels of employment of people with disabilities.  I am just saying that the disability community needs to be more aware and vocal about other issues that come in to play and result in extremely low employment rates for people in other segments of society (including segments of the disability community). The employment playing field is far from level for all types of people.  A united coalition of organizations representing all the groups of people facing the absolute lowest levels of employment would be a powerful force to address this issue.  But as long people think they are the only ones not getting a piece of the pie the work for equality will be fragmented and weak.  I look forward to the day when a true broad and inclusive umbrella or organizations unites around this issue and fights for the level playing field for all. 


Larry Robbin is the Executive Director of Robbin and Associates. For over 45 years, Robbin & Associates have been offering workforce development training, keynote speaking and consulting services. Larry can be contacted at larryrobbin@aol.com.


RESOURCES on DISABILITY & EMPLOYMENT
 

Manpower logo

PARTNERSHIPS: Manpower Launches Project Ability

For several years, while working at Project HIRED in California, I was privileged to work closely with Manpower in a partnership to introduce people with disabilities into the workforce. For over a decade, Manpower has supported Project HIRED by training and placing their job seekers into positions with companies in the San Jose area – temporary jobs that regularly “converted” to regular employment with the host companies. Based on this initiative and a similar one with TransAccess in Maryland, Manpower has launched “Project Ability” to roll this model out nation-wide.

Bullet Point  More information: http://press.manpower.com/press/2010/project-ability/


catea logo

RESEARCH: Online survey on workplace accommodations

The Center for Assistive Technology and Environmental Access (CATEA) at Georgia Tech is focused on the use of assistive technology and universal design to improve the lives of people with functional limitations. They are currently conducting a survey on workplace accommodations. On average, the online survey takes 30 minutes to complete. It is anonymous and asks about characteristics of an individual’s job, functional abilities, accommodations used, effectiveness of the accommodation, and some basic demographic information. You are eligible to take this survey if you have a disability or loss of function AND are employed or volunteer.

Bullet Point  Take the survey: http://www.surveygizmo.com/s/200473/workplace-features-that-aid-function


ARTICLE: Diversity Inc profiles Kathy Martinez

Kathy Martinez

In their “Women We Love” feature, Diversity Inc. has chosen to profile Kathy Martinez, Assistant Secretary of Labor for Disability Employment Policy. As they explain: "For the third year in a row, DiversityInc has selected several extraordinary women to profile in our Women We Love feature. The six women whose stories you'll read have two things in common: They overcame obstacles or cultural assumptions to become leaders in their fields, and they have continued, throughout their lives, to give back to others. Kathy Martinez is one of those women. Here is her story:"

Bullet Point  Read the article: http://www.diversityinc.com/article/7755/Blind-Since-Birth-Kathy-Martinez-Fights-for-Disability-Community/


Ernst & Young: Quality in everything we do.VIDEO: AccessAbilities from Ernst & Young

Ernst & Young has been repeatedly recognized as one of America’s most progressive and supportive workplaces for people with disabilities. This little four minute video profiles several of their employees with disabilities and their reflections on their own disabilities and how they play out in the workplace.

Bullet Point  Watch the video: http://tiny.cc/larjf


Kathy CloningerARTICLE: CEO learns important lessons through temporary disability

Earlier this month, Girl Scout CEO Kathy Cloninger was featured in a Bloomberg Businessweek article. She explains how her recent personal experience with a disability led her to a much greater understanding of how stigma can play out in a person’s life and how she has developed a deeper appreciation for young people who find themselves set apart from the crowd. She shares three vital management lessons that she learned through her experience.

Bullet Point Read the article: http://www.businessweek.com/managing/content/jul2010/ca2010075_050913.htm
 

Shameless: The Art of DisabilityVIDEO: Shameless: The ART of Disability

On a sleepless night, while browsing late night TV, I stumbled across this remarkable film. Shameless: The ART of Disability is described as “Art and activism are the starting point for a funny and intimate portrait of five surprising individuals with diverse disabilities. Packed with humour and raw energy, this film follows the gang of five from B.C. to Nova Scotia as they create and present their own images of their disabilities.” It is fun, poignant, entertaining and enlightening. At 72 minutes, this full-length movie is viewable online through Canada’s National Film Board.

Bullet Point  View it online: http://www.nfb.ca/film/shameless_the_art_of_disability/


Global Network for Entrepreneurs with Disabilities

WEBSITE: Global Network for Entrepreneurs with Disabilities

The Global Network for Entrepreneurs with Disabilities, has been formed to support the growth of self-employment as a viable option for people with disabilities. Founded by a group of successful entrepreneurs with disabilities from across the globe, the new organization seeks to be “the foremost global resource to which business owners and entrepreneurs as well as potential business owners with disability can turn at any stage of their business journey… a place to build community, dignity, and self-determination through a market place for disabled and non-disabled business people to connect and collaborate for mutual benefit.” 

Bullet Point  Visit the Website: http://entrepreneurswithdisabilities.org


Walgreens logoANNOUNCEMENT: Walgreens targets 10% of retail positions for people with disabilities

Walgreens has received a lot of well-deserved attention in recent years for its aggressive moves to employ people with disabilities within its nation-wide system of distribution centers. Earlier this year, it announced a pilot program, in the Dallas/Fort Worth area, to fill 10% of its new service clerk openings with people with disabilities. (On average, Walgreens hires 1600 new service clerks each year in that area.) The plan is to learn from that experience and expand the program to other markets in 2011.

Read more: http://news.walgreens.com/article_display.cfm?article_id=5285


I THINK BEYOND THE LABEL.


DiversityShop
Resources on Disability and Employment Picture of several books.

Are you interested in learning more about disability and employment issues? Are you an employer? An educator? A service provider? A job seeker with a disability? In our store, DiversityShop, we carry over 20 of the best books and videos that we have found on issues of disability and employment. Check them out now!

 


The Inclusive CorporationSPECIAL PRICE: The Inclusive Corporation

Author: Griff Hogan (Soft Cover, 330 Pages)

From product design through to retail sales and promotional advertising, this book provides solid guidance on how companies can make their products and services accessible and disability-friendly.
Written primarily for those in the business community, The Inclusive Corporation is an exciting new resource. It will be welcomed by business leaders who want their workforces and customer bases to be more inclusive of people with disabilities. Naturally, it is also a terrific resource for Employment and Training professionals who are working in partnership with their business communities to improve employment opportunities for people with disabilities.

This is a very thorough and helpful book for those wanting a basic and solid understanding of disability-specific workforce issues and strategies. We would be way further ahead if there was a copy on the desk of every new hiring manager and every new job developer! (Click on the Title for more detailed information.)

Special Time-Limited Offer: $22.95 $18.95

Visit DiversityShop for more
Disability and Employment Resources



READER REQUESTS: Do you have a question?

Would you like information or advice on a particular issue related to disability & employment? Tie into our network of over 5000 readers! Send us an email and we will post your question in our next newsletter. Send us your question: inclusionRX@diversityworld.com 


EVENT LISTINGS

Is your organization holding an event that might be of interest to our 5000+ readers? Would you like to add your event to our listings?

To have your event listed, please see here...

USBLN Conference announcementUSBLN Conference 2010

"Aligning Disability with the Bottom Line"

September 19 – 22, 2010  ~ Chicago, IL

The preeminent national event for business, community leaders and BLN affiliates that have an interest in hiring, retaining and marketing to people with disabilities.

Bullett  More Information Here: www.usblnannualconference.org


Department of Human Services2010 Illinois Corporate Partners Annual Employer Conference

“Becoming an Accommodating Employer”

September 30, 2010 ~ Naperville, IL

Bullett  Email for more information: tom.lowery@illinois.gov


Ability ExpoAbility Expo

“Canada's First Ever Virtual Disability Expo”

October 21 - 22, 2010 ~ Online

Ability Expo 2010 focuses on breaking all barriers for persons with disabilities, offering innovative ways to reach vendors and providers of products and services with a unique vantage point, while taking a 21st century market place approach to new levels of communication.

Bullett   More Information Here: www.abilityexpo.ca/index.php


NEADSNEADS Conference 2010

"Learning Today, Leading Tomorrow"

November 12-14, 2010 ~ Winnipeg, MB

The 2010 National Educational Association of Disabled Students (NEADS) conference will focus on solutions to drive change. This year’s event will be an exciting opportunity for students, consumer advocates, service providers, employers and all others interested in exploring key issues of equal access to post-secondary education and employment for students and graduates with disabilities. We welcome delegates from across Canada and around the world.

Bullett   More Information Here: www.neads.ca/en/about/events/conference2010/


CANNEXUS 2011

CANNEXUS 2011

January 24 – 26, 2011 ~ Ottawa, ON

A National Career Development Conference designed to promote the exchange of information and explore innovative approaches in the areas of career counselling and career development. Designed to generate discussions for enhancing professional development, organizational productivity and client service effectiveness, topics include: career coaching, youth entrepreneurship, school to work transition, aboriginal employment, career trends, mentorship and more!

Bullett   More Information Here: www.cannexus.ca/CX/?q=en/node


Alliance for Full ParticipationAlliance for Full Participation Summit 2011

“Real Jobs – It’s Everyone’s Business"

November 17 – 19, 2011 ~ Washington, DC

Over 1500 attendees will work together to plan, organize and share best practices that will lead to a substantial increase in the number of people with developmental disabilities in integrated employment.  Countless more will participate at local viewing stations set up throughout the county.  Innovative program design will ensure that the work completed in Washington will have a lasting impact on our society.

Bullett   More Information Here: http://www.allianceforfullparticipation.org/summit-2011-b


This Newsletter is published by Diversity World, 849 Almar Avenue, Suite C, #206, Santa Cruz, CA 95060. Archives of past issues are available on our website. See:  http://www.diversityworld.com/Disability/newsletter.htm We also publish the "True Livelihood Newsletter" by Denise Bissonnette. See: http://www.diversityworld.com/Denise_Bissonnette/newsletter.htm

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